Ideal location and ultra-modern facilities make Hotel Dolce International the perfect choice for local as well as international guests. Nested in the heart of Macedonia’s capital, Hotel Dolce International is within close proximity of numerous tourism attractions, shopping centres, restaurants, bars and other entertainment options. “Even with the growing competition, Hotel Dolce International’s unique personalized service is recognizable among travellers. At Dolce International every guest is important”, Ivana Bozhinova, the Manager of the hotel, emphasizes.
Hotel Dolce International’s facilities include 20 highly comfortable rooms, big lobby, bar, fitness centre, conference hall and an enjoyable outdoor area. The main service offered is accommodation with breakfast included, with the option of arranging HB or FB services at guests’ request. “Hotel Dolce International has a 24 hours business centre and we organizing business meetings and unofficial get-togethers”, Ivana Bozhinovapoints out. The hotel also offers a variety of possibilities like organizing tours, massage treatments and shuttle service. “We also have free parking for our guests in front of the hotel with video surveillance as well as a private garage”, she adds.
With 60% business travellers and 40% tourists, the hotel’s reputation constantly attracts new guests, but also many returning customers. With an amazing 80% overall occupancy rate, Hotel Dolce International is even short in capacity during the busy season. “Opened in 2014, Hotel Dolce International is the second hotel owned by Dragan Lesikj, the first was one was opened in 2011. We are planning on expanding, either with reorganizing the interior here or with a completely new building”, Ivana Bozhinova says and adds that most of the visitors are from the Balkan and Europe, but there are also guests from USA, Mexico, India, Korea, basically from all around the world. “Every visitor is welcome at our hotel”, she emphasizes.
In addition to the modern interior, the comfort, and the unique design, Hotel Dolce International’s advantage also lays in the highly professional hotel staff, all excellent English speakers and some speaking more than two foreign languages. Highlighting the importance of providing personalized service tailored to each guest’s needs, Ivana Bozhinova emphasizes the hotel’s dedication to customer satisfaction. “We are trying to provide the best service to our guests, starting from best offers and comfortable accommodation, to welcome drinks and free use of the gym, free parking place, excellent Wi-Fi etc. We can also provide any business consulting and advice as well as connections to the owner`s business network”, she says.
Hotel Dolce International is constantly upgraded, with day-to-day changes in their services aimed at complete satisfaction of their guests. “We are planning on opening a massage saloon in the near future, where our guests will relax in a pleasant atmosphere after a long working or walking day”, Ivana Bozhinova points out. With a very high rate of returning customers, Hotel Dolce International’s goals set by its management for 2016 were not only fulfilled, but were also surpassed. “Guests are coming to our hotel again and again, which can only mean one thing – we are doing it right”, she concludes.